At BunnyRecharge, we are committed to ensuring a fair and transparent process for managing refunds related to FASTag payments made through our platform. This policy outlines the terms and conditions under which refunds may be processed.
In cases of double payments (e.g., accidental duplicate payment), the tenant should contact the landlord or property management. Refunds may be issued by the FASTag Payment system. For failed payments, refunds may be issued by the platform.
Platform-Specific Refund Policies: If using a third-party payment platform, each platform has its own refund policies and processing times. Refunds may take a few business days, depending on the payment method (credit cards may take longer than bank transfers).
Approved refunds will be processed within 7-10 business days from the date of approval. To request a refund, customers must submit a written request via email to info@bunnyliverecharge.com. All requests are subject to review and approval by BunnyRecharge India Private Limited.
You must not use our website or services if:
Users who accept our Terms and Conditions can access our website and services with limited, non-transferable, non-sublicensable, revocable rights. Rights may be revoked or restricted if Terms are violated.
You must not tamper with our website, services, or servers, nor inject malicious code or attempt fraud. Any suspicion of misuse should be reported to us via contact number, email, or in-person at our office if nearby.
Violating our Terms may result in blocking, restricting, banning, or cancellation of access to our website and services at our sole discretion, without explanation. Reuse of our services depends on the nature and impact of the violation.